On some old laptops with a combination of Intel integrated graphics and a pre-GCN AMD GPU, the game will fail to start in DX11 mode. Double-clicking on a save of a mod now loads the proper DLL. The full mod path is no longer stored in the save when the mod is installed under the user folder. Fixed crash that happened when a spy sabotaged an improvement outside cultural borders. I just had to install the Directx Graphic. Leaderheads on a radeon 9000 64mb - fix for strange skin shading. The game runs fine after the win 11 update on my system. Admittedly didn't spend too much time trying to fix it, but I'm curious if anyone has gotten it to run successfully on Win11. Crash and BSOD with DX11 fullscreen on laptops. The game would launch normally, but no buttons, UI, overlays, anything would appear in-game. Intel Core i3 integrated graphics do not support DirectX 11 Mode in Civilization V. We will review eligibility based on your photo, so if you get a Steam key it won't be right away and we'd like to ask you to be patient as we work through the queue. Not all video cards are capable of running DirectX 10 or 11, even with Windows 7. To be eligible to receive the Steamworks version of Civilization:IV you will need to have an active Steam account and provide us with the following information:Ī photo of the physical disc and case accompanied by your email address written on a piece of paper in the photo. However we may be able to transfer you to a Steam installation which would remove this requirement and allow you to continue playing.īecause Glu Mobile announced that it would be shutting down servers for several older games using GameSpy Technology (such as the disk based version of Civilization:IV) we have transitioned Civilization:IV from GameSpy to Steamworks. It depends on what exact Windows version you're using, but for Windows 7 and since Warlords is a 32-bit application, the file you have to find is: 'C:\Windows\SysWOW64\gameux.dll' You might need special permissions to access that folder, Google for 'syswow64 access permission' and you should find several guides on how to access there. It appears that the latest update to Windows has caused an issue with many types of copy protection software, and thus making these games inaccessible currently. ![]() Should you have any further questions or concerns, please don't hesitate to contact us again. In order to provide a good solution for your issue, could you please also provide more details? For example, you could describe which steps lead to the issue and if you receive any error messages.ĭo you, by the way, use the disc version or the Steam version of the game? Once I receive the DxDiag and MSinfo files, I'll investigate your issue and update your ticket. ![]() Alternatively respond to this email with the files attached. Log in to your support ticket and then select the attach file option under the comments box to attach the files to your case. In order to further investigate this issue, we will need to see your DXDiag and MSinfo files, please.Ģ) Press the Windows key +'R' on your keyboard > Type dxdiag > Click OK > Click Save all informationģ) Press the Windows key +'R' on your keyboard > Type msinfo32 > Click OK > Select File and then EXPORT and save the file as a text file(*.txt) I will give my best to resolve this issue for you! I'm a big fan of the Civilization series myself. I'm sorry to hear that you experience problems with Civilization IV. Thank you for contacting 2K Customer Support.
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